Refund and Returns Policy

Returns Policy

We will always do out best to ensure the safe delivery of your products, but if for any reason you are not 100% satisfied, please do contact us within 7 days of receipt of goods & return the products in its unopened & original packaging, with a copy of your order & details of why you have returned the items.

Due to the nature of the items, we are unable to offer a refund on items that are opened or not in the original packaging. Any products rejected due to damage must be returned before a refund can be given, you will firstly be required to send us a photo of the damage before you send the item back to us.

If damage has occurred in delivery (Eg, chocolate melting) please do not accept the delivery. We will not be held liable for any damage that has occurred in the delivery/transport of gifts.

Goods that are sent to us must be sent via signed delivery. We will not be held responsible for any goods that are lost in transit.